Peninsula Sports Privacy Policy

At Peninsula Sports, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or engage with our services.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, payment information, and other details necessary to process your order.
• Usage Information: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site through cookies and other tracking technologies.
• Cookies: Our website uses cookies to improve user experience. Cookies are small text files stored on your device to help personalize content, remember preferences, and enhance functionality.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To Process Orders: To process payments, ship products, and communicate with you about your order status.
• To Improve Customer Experience: To personalize your shopping experience, recommend products, and provide better customer support.
• Marketing: To send you promotional emails, newsletters, or special offers if you have opted in. You can opt-out at any time by unsubscribing from our communications.
• For Legal and Security Purposes: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or disclosure. These measures include encryption, secure payment gateways, and regular security audits.

However, no data transmission or storage system is 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

• Payment Processors: To process payments securely.
• Shipping Partners: To deliver products to your address.
• Marketing Partners: To assist in sending promotions or surveys (with your consent).

We may also disclose your information if required by law or to protect our rights or the rights of others.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: You can request to see the personal information we have about you.
• Correction: You can update or correct your information.
• Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have.
• Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails.

To exercise these rights, please contact us at the details provided below.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated by Peninsula Sports. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or to improve the user experience. Any updates will be posted on this page, and the "Last Updated" date will reflect the most recent changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

• Email: peninsulasports@hotmail.com
• Phone: 078 9537 0492
• Address: Castle St, Portaferry, Newtownards BT22 1NZ

Last Updated: 5th of December 2024.